FAQs

When will my order ship?

If your order consists of only stickers, your order will ship within 1-2 business days.

For orders with hand lettered originals or apparel, your order will ship within 4-6 business days. These items are made to order and will be shipped as soon as they are complete. 


Can I rush-order an item?

Send an email to hifriend@tulipsandgrace.com with a subject line “Rush order request” and details of your requested order. We will accommodate if at all possible!


How much is shipping for my order?

All orders ship from Arizona. Shipping is calculated at order checkout and depends on how many and which types of items (stickers, hand lettered originals, apparel) are included in your order.

Free shipping on orders containing only stickers!

Free shipping for all orders over $75!


What about returns and exchanges?

Please contact me within 14 days of the items being delivered if you would like to return an item. Items must be in their original condition and the buyer is responsible for the shipping costs of the return.

Please note that custom orders cannot be returned or exchanged (unless damaged upon arrival).

If you receive an item that has been damaged in the mail, I will send you a replacement at no additional cost. Please email hifriend@tulipsandgrace.com as soon as you can after receiving a damaged item.


Do you accept custom orders?

Absolutely! Please see the custom order item in the catalog for more details.


Do you offer framing of your hand lettered originals?

Currently I don’t offer framing for the hand lettered originals. 


Would you like to collaborate on a project?

Thank you for thinking of me! Please send an email to hifriend@tulipsandgrace.com with your ideas for a collaboration and we can discuss further. 


Do you offer wholesale prices?

Yes, I do offer wholesale prices for brick and mortar shops and boutiques but it does depend on the items you are looking to purchase wholesale. Email me at hifriend@tulipsandgrace.com and we can take it from there. 


I have a different question! How do I contact you?

Email me at hifriend@tulipsandgrace.com and I’ll get back to you as soon as possible!